Ozone Ice Rink Bracknell

Ice Rink Duty Manager

JOB SUMMARY: We are looking to recruit a dynamic and enthusiastic Duty Manager to join the management structure at the Ozone Rink, Bracknell. The successful applicant will be responsible for managing the day-to-day operation of the ice rink, offering support to the Rink Manager and the rest of the management team. You should possess the skills to work closely with the team to set and achieve key business standards and objectives. You will be responsible for implementing the company policies & procedures as well as adhering to Health & Safety legislation.

 

Applications close on Friday 13 August 2021. Please email your CV to careers@ozonerink.co.uk. Please use the subject line “Duty Manager”.

Duties and Responsibilities 

  • Opening/Closing the building as a keyholder
  • Overseeing and delivering the smooth operation of our various departments
  • Ensuring the building is safe, clean and welcoming through completion of all H&S paperwork
  • Working alongside the Rink Manager to ensure that all members of staff have the relevant training and HR paperwork
  • First Aid when required (Training will be given)
  • Assisting customers with any issues they may experience while visiting the Ozone
  • Driving our ice resurfacer machine
  • Maintain a clean and safe environment
  • Attend scheduled meetings
  • Responsible for completing all assigned tasks in a timely manner with rink stewards
  • Any other duties as assigned

Qualifications & Experience

  • Work experience as a Duty Manager or similar management role
  • Previous experience in the industry preferred, but not essential
  • Customer service experience
  • Team management skills
  • Strong organisational skills
  • Experience with facilities maintenance and/or security
  • Strong problem-solving skills
  • Availability to work in shifts including weekends
  • Ability to ice skate an advantage, but not essential

 

The successful candidate will be keen to learn about the ice and events industry and will preferably have their own transport to and from work, as the role requires early morning and/or late nights and regular weekend work. Reliability is a must, so excellent timekeeping and attendance record is essential. We’re looking for outgoing people who are confident in dealing with a huge spectrum of customers, while remaining professional and brand-aware.